Our team

Our global team at Kennedys IQ has been growing to meet the demand from our clients. The team includes data scientists, web developers, product managers, innovation and commercial managers who are creating smart and innovative tools for our clients to help them manage their claims process more efficiently.

 

Over the last few years the team at Kennedys has won several awards for our innovative products and solutions. The team led by Richard and Karim, were delighted to win The Financial Times’ Innovative Lawyers 2019 award for Innovation in the Business of Law: New products and services, in recognition of the firm’s ability to model insurance/legal claims workflow and replicate them digitally and globally for our clients.

Our governance board

Richard West
Head of Innovation
Suzanne Liversidge
Managing Partner
Karim Derrick
Product and Innovation Director
Mike Gilpin
Commercial Director
Richard West
Head of Innovation
Suzanne Liversidge headshot
Suzanne Liversidge
Managing Partner
Karim Derrick
Product and Innovation Director
Mike Gilpin
Commercial Director

The creation of Kennedys IQ reflects our commitment to true innovation in the insurance and legal services market, and builds upon our proven ability to deliver client-facing software solutions – which we have been doing for the last ten years.

The creation of Kennedys IQ reflects our commitment to true innovation in the insurance and legal services market, and builds upon our proven ability to deliver client-facing software solutions – which we have been doing for the last ten years.

Richard West

Head of Innovation

Richard is a director of Kennedys IQ, our new technology driven company, wholly owned by Kennedys, that provides innovative solutions for insurance companies and large corporates to help them manage claims efficiently.

Richard is also a partner at Kennedys, Divisional Head of Liability, Global Strategy Board member and Head of the firm’s Innovation Group.

As leader of the Kennedys Liability Division, Richard has always been interested in how technology can impact the legal and insurtech sector. He believes that lawyers need to adapt and change, embrace technology, or risk becoming obsolete.

Over the last 10 years Richard has been investigating the potential to bring technology into law. His first success was an early version of KLAiM, Kennedys’ virtual defence lawyer. This led to him working alongside clients to develop more technology products, and he was able to prove the value of creating ‘self-serve’ tools. As a result, he defined a radical divisional strategy of “helping clients use lawyers less.”

He set up Kennedys’ Innovation Group in 2017 and tasked the group with creating innovations that clients could use to improve the way they worked, rather than to improve internal Kennedys processes.

Today, the expertise in the Innovation Group spans technology research and development, reporting and data insights, and corporate and public affairs – a combination of skills that reflects Richard’s belief that true innovation thrives when technology innovation combined with expert and human intellectual innovation work together.

He sponsors Kennedys global Ideas Lab which is designed to give everybody at Kennedys the chance to develop new innovative solutions to solve the challenges our clients face.

Richard and his team have won several legal/tech and innovation awards for the tools that they have produced for our clients. He leads the team responsible for winning the ‘FT Innovative Lawyers 2019: Innovation in the business of law – new products and services’ award. And was named by The FT as one of the top 10 Innovative Individuals, who are “Leaders of revolutions in legal practice” in Europe.

Read more

More from Richard

Introduction to Kennedys IQ

Video

Kennedys IQ is our new home for client-facing innovation. Human and machine intelligence combined on a single platform.

Kennedys IQ delivers on the promise of technology to help our global claims clients run better and more effective businesses, turning to Kennedys’ lawyers only when expert legal advice is needed.

Kennedys IQ delivers on the promise of technology to help our global claims clients run better and more effective businesses, turning to Kennedys’ lawyers only when expert legal advice is needed.

Karim Derrick

Product and Innovation Director 
Karim is Product and Innovation Director at Kennedys IQ, our new technology driven company, wholly owned by Kennedys, that provides innovative solutions for insurance companies and large corporates to help them manage claims efficiently.

Prior to his new role, as the leader of Kennedys’ global R&D team, Karim led the development of the Kennedys Toolkit. Our Toolkit gave our clients the potential to handle more of the claims journey themselves, so they are able to use lawyers less.

With the launch of Kennedys IQ, Karim and his team will continue to focus on the development of innovative new tools, that combine human and machine intelligence, to help support our clients through the claims journey.

Bringing together a team of lawyers, data scientists, analysts and claims experts has helped Karim and his team to win several legal/tech and innovation awards for the tools that they have produced for our clients. He is part of the team responsible for winning the ‘FT Innovative Lawyers 2019: Innovation in the business of law – new products and services’ award.

His proudest moment at Kennedys is leading the recent consortium – made up of Kennedys, a major global corporate client, a data science business and a university – that won a government grant to develop an AI claims handler . This was a first for Kennedys and a situation without precedent in the industry.

Karim regularly contributes and is invited to write articles for industry publications around the topics of insurtech, innovation and technology trends. And is regularly invited to speak at conferences around the world.

Read more

More from Karim

Our IQ Platform offers huge potential for us to create powerful solutions to problems that our clients face on a daily basis, and underpin our commitment to offering a range of technology solutions and consultancy services.

Our IQ Platform offers huge potential for us to create powerful solutions to problems that our clients face on a daily basis, and underpin our commitment to offering a range of technology solutions and consultancy services.

Mike Gilpin

Commercial Director
Mike is Commercial Director at Kennedys IQ, our new technology driven company, wholly owned by Kennedys, that provides innovative solutions for insurance companies and large corporates to help them manage claims efficiently.

Prior to moving into his new role, Mike was Director of IT at Kennedys, where he introduced a radical new approach to IT infrastructure, using virtual client technology. The Athena global platform was designed to support significant anticipated global growth. It was successful in enabling his team to support 18 office openings in one year.

He was part of the team lobbying for Kennedys to embrace an innovation mindset, with a particular focus on developing products for clients.

This mindset means that Mike’s role today is less about technology and more about improving business processes and business transformation, often enabled by technology

His aspiration for Kennedys is to go beyond being a classic law firm, embracing technology to help clients to use lawyers less – and to encourage a consultancy mindset that makes Kennedys a trusted advisor to clients.

He is a core member of Kennedys’ Innovation Group, a team that has been recognised with several legal and technology innovation awards for the tools that the team has produced for our clients over the years, including the ‘FT Innovative Lawyers 2019: Innovation in the business of law – new products and services’ award.

Read more

More from Mike

We work with clients as a strategic partner to help them see the challenges ahead and develop innovative ways to do what they do, smarter, faster and more efficiently.

We work with clients as a strategic partner to help them see the challenges ahead and develop innovative ways to do what they do, smarter, faster and more efficiently.

Suzanne Liversidge

Managing Partner, Kennedys
Suzanne is a member of Kennedys IQ’s Governance Group.

Kennedys IQ is our new technology driven company, wholly owned by Kennedys, that provides innovative solutions for insurance companies and large corporates to help them manage claims efficiently.

Suzanne is also Global Managing Partner at Kennedys, a member of the firm’s Global Strategy Board and a member of the firm’s Innovation Group’s leadership team.

Suzanne has extensive knowledge of the insurance industry. During her career as a practising lawyer, she built a practice that saw her working with insurers, self-insured corporates and local authorities, and specialising in employers’, public and motor liability claims, as well as health and safety advice and prosecutions.

She describes her role as being ‘the conscience of the client’ in all innovation activities – the connection between clients and the technical and R&D experts in the business.

To stay focused on client challenges, Suzanne regularly meets with clients to listen to their problems, understand the issues they face in their markets and sectors, and bring this intelligence back to the group to shape the development of our tools.

As Global Managing Partner, she sees the potential to spend even more time with a broader range of clients around the world, enabling the Innovation Group to gain an even greater perspective on the issues, challenges and opportunities our clients face today.

Suzanne was recently named in The Lawyer’s Hot 100 list for 2020 – a prestigious annual list which gathers together the profession’s brightest stars.

Read more

Explore features of our IQ Platform

Incident Manager

Portal Manager

Fraud Detector

Defence Lawyer powered by KLAiM

Defence Lawyer

Settlement Negotiator

Recovery Manager

Recent posts by the team